Privacy
Kairos Exchange (a ZenoX venture) runs this marketplace. This policy explains what we collect, why, and what you can do about it. We keep it short and plain on purpose.
Effective 2026-07-15
What we collect
Account details you give us: your name, email, the side you are on (buyer or seller), and your country or state for the geo rules.
Store data you connect: when a seller links a store, we read data through read-only APIs (Shopify orders, and Google Ads if you run it). Read-only means we can look, never change or post anything. We use it only to verify the numbers on a listing.
Marketplace activity: listings, offers, messages in a deal room, and unlock history, so the two sides of a deal have a shared record.
Why we use it
To verify a store's revenue from its real orders, so a buyer sees proof instead of a claim.
To run the marketplace: match buyers and sellers, move a deal through its milestones, and settle it through a licensed third-party escrow provider.
To keep the platform honest and safe: spot mismatched numbers, flag drift, and enforce the rules.
Who we share it with
We never sell your data. We share only what a step needs: the escrow provider to settle a deal, the e-signature provider to sign documents, and the data providers you connected.
A buyer only sees a seller's exact numbers after signing an NDA and unlocking a listing. Until then the numbers are shown in bands.
Where funds go
Money never touches a Kairos account. Every deal settles through a licensed third-party escrow provider, by design, with no exceptions.
Your rights
Under GDPR and similar laws you can ask to see your data, correct it, export it, or have it deleted. Disconnecting a store cuts off our read access going forward.
To make a request, email privacy@kairosexchange.com. We answer within the time the law allows.
Data at launch
Kairos launches with a demo environment. Where you see sample stores and numbers, they are illustrative test data, labelled as such, not real listings.