After the money moves
We Do Not Leave Until the Handover Is Done
No 30-day clock, no ticket that goes quiet. A deal is not closed because the money moved. It is closed when every asset has changed hands and you have confirmed each one. We stay on it until then - the same person from start to finish, not a queue.
What We Stay On
- Coordinate every asset move on the checklist, in order, until each one is ticked off.
- Mediate any handover dispute between buyer and seller, on the record.
- Chase the slow third parties - the ad account transfer, the domain unlock, the payments re-verification.
What We Do Not Do
- Run the store after it is yours - the operations are the buyer's from day one.
- Promise the business keeps performing - we prove the numbers were real, not that they stay that way.
This promise is enforced by the same gate that releases the money: nothing releases until every critical asset has moved, so staying until it is done is not generosity - it is how the deal room works.
After the Money Moves
Which Transfers Can Still Be Open After Funds Release?
Only the 4 non-critical transfers can still be open when the money moves: Merchant Center, the trademarks, the customer email list, and the social accounts. Kairos keeps coordinating the ones not ticked off yet, and mediates any dispute over them on the record. ZenoX Media, the agency behind Kairos, owns the Merchant Center step, where a lost site claim is a known trap.
When Does Kairos Stop Following the Handover?
Kairos stops following the handover when every asset has changed hands and the buyer has confirmed each one. Kairos has no 30-day clock of its own. The seller's transition period is a separate thing, set by the purchase agreement, where 30 to 90 days of support is the market norm, and Kairos checks in on that at day 30.
What Records Does Kairos Use If a Seller Stops Responding?
If a seller stops responding, Kairos mediates from the deal's own records: milestone history, unlocks, offers, audit records, and the current transfer-task status. Kairos never holds the purchase price and never rules on the dispute. Inside the inspection window, where 1 to 30 days is the standard range, the escrow provider's process decides. Once that window closes, remedies live in the purchase agreement between buyer and seller.
Who Fixes It If the Store Breaks During Handover?
Once the money releases, the buyer fixes it: the store is theirs, and Kairos neither runs nor repairs it. Before release the price is still funded with the escrow provider, so nothing pays out until the buyer confirms. In the first two weeks the buyer re-runs the reports. If the listing hid it, that is misrepresentation. One strike: listing removed, seller banned, rejection counted on the public scoreboard.
Done Means Done
The deal is not closed because the money moved. It is closed when everything you bought is actually in your hands.